Photographers

Why does photographic and electronic equipment need to be separately insured? 

We provide comprehensive cover against physical loss or damage to photographic equipment on a worldwide basis. Standard policies are not comprehensive and do not offer full coverage due to the specialist nature of photographic equipment. An ordinary ‘all risk’ policy will not cover all the risks that photographers encounter and could leave them exposed and out of pocket. 

Why doesn’t the domestic or commercial policy cater for the client’s needs? 

Photographers have found great difficulty in securing appropriate cover as the extension to domestic policies leads to lack of cover in view of business use, unattended vehicle cover and worldwide exposure. There is a high degree of dissatisfaction with the insurance industry in this sector in view of poor claims response. 

Camera insurance and photographic equipment insurance: What is the process to get a quote?

Please e-mail us the values, risk address, security and relevant claims record and we will provide a same day quotation.

Do we have to deal with you through a broker?

In order to comply with regulatory requirements you need to deal with us through a FAIS accredited insurance broker. If you do not have a broker we can introduce you to a local one competent in our products.

What happens if an insured item is damaged or stolen? 

It will be sent to South Africa’s leading photographic equipment provider Orms (www.orms.co.za) to manage the repair process. If it is not reparable, a total loss is declared and Orms will supply a replacement of the same brand and specification. If equipment is stolen, Orms will supply a replacement of the same brand and specification.

Is there a policy excess? 

Yes, we have standard flat excesses of R1000 which is detailed in the policy. 

Can you insure all types of equipment? 

Yes, all equipment used by the photographer in pursuit of photography can be covered. This includes camera, video, computer equipment, lighting, props, portfolios, image capture media and electronic equipment.

How expensive is it? 

Most photographers take care of their property and usually employ higher than average levels of security. Our unrivalled expertise in this area allows us to offer extremely competitive pricing. 

Is there a minimum sum insured? 

No, there is not but we do apply minimum premiums.

What commission do you pay and do you charge policy, administration or debit order fees?

All premiums quoted contain a 20% commission payable to the broker. We do not charge additional fees. Brokers with whom we deal may charge additional declarable fees.
 

Collectors

Why do artworks, collectables and valuables need to be separately insured? 

It is likely that clients’ insurance policies are not sufficient to replace their art, collectables and valuables collection if lost, stolen or damaged. Works of art, collectables and valuables are unique and therefore irreplaceable. Even where professional restoration is possible, damage to any item devalues it immediately. By taking advantage of Artinsure’s specialised products, collectors can ensure that their financial interests in their appreciating assets are fully protected. 

How do we get valuations? 

We have a panel of independant appraisers covering a comprehensive and extensive range of collectables. The valuer charges a separate fee which is for the client's own account.

Why doesn’t the standard short-term policy respond to the client needs? 

There are many differentiators that our product provides including the fact that under our policy the client has the right to decide on indemnity and declare the item a total loss, the product is not subject to average and the client does not need to add these items to an all risks schedule and pay exorbitant theft rates. 

How expensive is it? 

Conventional short term policies are significantly more expensive, as our unrivalled expertise in this area allows us to offer extremely competitive pricing. Our quote to order ratio of 60% supports our view that our product is saving the client money.

Is there a policy excess? 

Collections are insured without a policy excess. Commercial policies have standard policy excess of R2,500. (Unlike general policies there is no percentage.) 

Is there a minimum sum insured? 

No, but we do apply minimum premiums.

What commission do you pay and do you charge policy, administration or debit order fees? 

All premiums quoted contain a 20% commission payable to the broker. We do not charge fees in addition. Brokers with whom we deal may charge additional declarable fees.

Do we have to deal with you through a broker?

In order to comply with regulatory requirements you need to deal with us through a FAIS accredited insurance broker. If you do not have a broker we can introduce you to a local one competent in our products.
 

Brokers

Art Insurance: Do art, collectables and valuables need to be separately insured?

It is likely that your clients’ insurance policies are not sufficient to replace their art, collectables and valuables collection if lost, stolen or damaged. Most personal lines policies have a limitation on how much of the whole sum insured can comprise arts - and buying adequate theft cover under a commercial policy can become prohibitively expensive. 
 
Works of art, collectables and valuables are unique and therefore cannot be subject to the replacement conditions offered in standard insurance policies. Even where professional restoration is possible, damage to any item devalues it immediately. By taking advantage of Artinsure's specialised products, collectors can ensure that their financial interests in their appreciating assets are fully protected, and dealers can fully insure the exposures arising from their highly valuable and unique.
 
There are many differentiators that our product provides, including the fact that under our policy the client has the right to decide on indemnity and declare the item a total loss. The product is not subject to average, and the client does not need to add these items to an all risks schedule and pay exorbitant theft rates.

Art Insurance: How expensive is it?

Conventional short term policies are significantly more expensive, as our unrivalled expertise in this area allows us to offer extremely competitive pricing. Our quote to order ratio of 60% supports our view that our product is good value for money.

Art Insurance: Is there a policy excess?

Collections are insured without a policy excess. Commercial policies have standard policy excess of R2,500. (Unlike general policies there is no percentage.)
Photographer policies have a R1000 flat excess.

Art Insurance: What do we do if our client has a claim?

Our claims process is our expertise. Let us know as soon as possible (the earlier the better to minimise loss) and we will manage the process with the key aim of making this a smooth process that returns your client to the same financial position they were in prior to the claim. 
If the asset is damaged, we collect it immediately and take it to a member of our extensive panel of international and experienced restorers. It is important to note that your client has the option to declare it a total loss and to take the agreed value.

General Question: What commission do you pay and do you charge policy, administration or debit order fees?

All premiums quoted contain a 20% commission payable to the broker. We do not charge fees in addition. Brokers with whom we deal may charge additional disclosed fees.
 
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